Contact
For help with a Frosty Bayz order, delivery, return, or exchange, email support@frostybayz.com.
We respond to emails within 24 hours.
What to include
If your question concerns an order, include your order number and the email address used at checkout. For a damaged, defective, or incorrect item, please include photos so we can understand the issue.
Please do not email your full card number or account password.
About the business
Frosty Bayz is operated by SURGE PRINTS LLC. We sell online only and do not have a retail store open to visitors.
Registered business address
SURGE PRINTS LLC1209 MOUNTAIN ROAD PL NE
STE R
ALBUQUERQUE, NM 87110
United States
This is our registered address, not a store or returns facility.
Returns
Our returns address is 14200 Central Ave, Chino, CA 91710, United States. Email us before sending a return; we will provide instructions and a free return label for your eligible return.
See our Shipping Policy and Refund & Returns Policy for delivery estimates and return details.